18 comments to What We Use – Wells Fargo Bank

  • We use Fifth Third and there are never any fees. That is why I love them!

    • No fees sounds great – is that even for wire transfers, etc?

      I always hated Fifth Third because their of their logo. Nerd that I am, it bothered me that 5/3 is technically read five-thirds, not Fifth Third =)

  • My dad has been trying to get me to switch but I haven’t gotten around to it..was on the fence but it’s good to read feedback like this!

    • Switching can definitely be a PITA these days with all of the automated withdrawals and stored account information all over the place. If/when you do switch, consider leaving your old account open for several months or more with a little money in it just to make sure you’re not hit with a surprise auto-pay from the account. There’s nothing to make you bitter about switching like getting a bounced check fee.

  • Right now we both have accounts (like you we had previous individual accounts but are now joint)at a local credit union. I’ve never had a bad experience with them and we don’t get charged fees for anything. Overall I’m happy with them. I’ve never used a national bank like BofA or Wells Fargo, although I did try to refinance our home through WF and it ended up not going through but they did help fix a lot of the problems that our original loan had so if I had to go with a big bank Wells Fargo would be my choice.

  • My wife & I use US Bank. I know they have some fees, but we’ve always been able to avoid them all. We do have our mortgage through Wells Fargo as they were able to get us the best rate at the time.

  • Ivy

    I am not loyal to banking institutions to use them as one stop shopping – I know what I am looking for in each type of account and search for it specifically. But I am loyal in the sense that as long as I find a good provider on my criteria, I am not looking to jump ship for marginal improvements.

    Checking account – no fees, good bill payment online interface and branch not too far away – in that order. Signed up with PNC as a student and stayed ever since. I am probably not the best deal for them because I keep very low checking account balance. I would hate if I had to maintain minimal balance or remember to take certain steps to waive fees – that alone would make me leave immediately

    Saving and money market – decently high rates, good online interface, easy opening of sub-accounts. ING Direct meets all these nicely

    Mortgage – rate of course, but also good online tracking info and customer service. Used BoA before, but just went with an ING 5/1 ARM. If we ever get a new house and need fixed term will likely go to a mortgage broker and let them find me a deal

    Credit cards – rewards and (you guessed it) good online tracking. Currently use Amex BlueCash Preferred for supermarkets and gas, Chase Amazon for the online shopping and restaurants, either of them is OK for anything else, and I keep my oldest credit card for credit score purposes with a few automated payments on it.

    • I like that approach – and it’s got to be worthwhile to switch in the long run. Not just for a temporary rebate.

      I’ve heard a lot of good things about ING. Our credit union rates used to be comparable to ING direct, but have fallen off over the past couple of years. The incremental benefit of switching just hasn’t been there, though.

      We just started using the Amex Blue Everyday (the baby version of the Preferred since I’m not convinced it’d be worth the $75 fee for us) and the only thing that has annoyed me so far is that their bonus mall has seemed to be perpetually “out of order”. What the heck is up with that?

  • Our mortgage is with Wells Fargo and we just had a terrible time with refinancing but ended up with the 3.25 rate as well. I’ll have to read your story and see if it is similar to ours. We don’t really have any big chain banks in our small town, so we use a local one with no fees and have savings with ING because their rate is a little better.

    • I’ve heard a lot of people like ING, their rates have not traditionally been much better than our credit union, so it hasn’t been worth it to give it a shot.

  • Do you think your loyalty to WF has helped you throughout the years, aside from the outrageous offer of the 100k unsecured credit, haha? Also thanks for the encouragement on my cc debt free post!

    • You’re very welcome!

      I think the loyalty has helped somewhat in that there have been times in my life when bankers bent the rules a little bit to get stuff done for me and maybe they wouldn’t have if they didn’t know I had been a loyal customer for so long. They weren’t huge rule bends, but little stuff like getting me a full-blown VISA debit card before I had reached the age when they usually allow it, helping streamline the process on wires (which for some reason I feel like I’ve had to do too many of in my life!), reversing fees, and even simple stuff like letting me deposit checks made out to just Mr. PoP into our joint account even if it’s my signature on the back. Technically I think none of those things should really fly, and maybe they just do it for everyone, but I think the more likely scenario is that our loyalty has helped us in these very small ways.

  • I signed up for a brick and mortar nationwide bank when I was little and that’s pretty much the only reason I still have it. I also have a lot of direct deposits and automatic bill pay’s tied to it so also out of laziness. I’ve never got amazing service, and I definitely haven’t gotten the best rates on mortgages, CD’s etc. I use Ally for most of my banking needs and they have provided me with awesome customer service and I’ve only had to go in to my local bank to get a money order once in a while.

    • There’s a lot of intertia involved with switching banks – that’s definitely part of why we’re still with Wells Fargo, although it sounds like we’ve gotten better customer service than you have had with your big bank.